Cookies must be enabled in your browser privacy settings. To open and reply to messages, the Secure Sockets Layer (SSL/TLS) 1.2 must be enabled.If you lose your internet connection, please attempt to click “Open Message” in the email once you reconnect.Wells Fargo uses the internet to validate your login ID and password every time you open a secure message. You must have an internet connection to open and read Wells Fargo Secure Email.Refer to Reset your Secure Email password above to reset your password or login credentials.These login credentials are unique and aren’t used to access any other Wells Fargo application. Make certain your login email and password are correct.For your security, always log off manually when leaving your device unattended. This reduces the risk of others accessing your information from your unattended computer or mobile device. Wells Fargo will automatically log you off from your secure email session after a period of inactivity. If you need assistance with secure email, please contact Zix Support: If you have questions about the content within the Secure Email, please reach out to your Wells Fargo point of contact for assistance. Ensure you store any downloaded messages or attachments in a secure location.txt file format and will automatically be downloaded to your Documents folder. The email contents will be saved as a.Select the Save Message under the More Actions drop down menu.Open the message you want to save in the Secure Messaging Center.

You can download or print any secure message or attachment from the Inbox or Sent Mail folders in the Secure Messaging Center. Messages will expire in 30 days from receiving or sending. Save or download secure messages before it expires All users will receive a copy of the message in their Sent Mail folder.

Users will receive the confirmation message below when the email is securely sent. You can also add other Wells Fargo email addresses in the CC field of the email.

Compose your response and add an attachment if desired.

Select Reply, Reply to All at the top or bottom of your Secure Email.

To respond to a Wells Fargo Secure Email, follow these steps:

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